What Is a System of Care? Eight Guiding Principles

boy writingIn West Virginia, public agencies and systems, service providers, families and youth representatives are working together to make meaningful improvements in the way care and services are provided to families of children with behavioral health needsThese changes are based on eight System of Care principles:

  1. Family-Driven:

    This means families have a primary decision-making role in the care of their own children, as well as the policies and procedures governing care for all children in their community and state.  Learn More…

  2. Youth-Guided:

      This means young people have the right to be empowered, educated and given a decision-making role in their own lives as well as in the policies and procedures governing care for all youth in their community and state. Learn More…

  3. Culturally & Linguistically Competent:

    This means that children and families of diverse cultures and language proficiency have comparable access to services; that service providers learn about and demonstrate respect for family culture (including attitudes and beliefs about services, child rearing, expression of symptoms, coping strategies, and help-seeking behavior); and that diverse families achieve successful outcomes from services. Learn More…

  4. Array of Community-Based Services:

    This means there is a broad and diverse array of community-based services and supports that are consistent with the system of care approach and improve outcomes. Link to West Virginia’s Service Array Project Webpage

  5. Best Practice in Service Delivery:

    This means creating or expanding an individualized, strength-based approach to service planning and delivery practices that have been shown to be effective and/or evidence-based. Learn more about Evidence-Based Practices…

  6. Quality Assurance:

    This means that meaningful outcomes are measured, and play an important role in improving the quality of care to children and their families at a system level, service level and family/child level. Learn More…

  7. Government Accountability:

    This means that all agencies that serve children, youth and families take the lead for System of Care goals and are responsible for policy, funding, system management and oversight to achieve them. Learn More…

  8. Interagency Collaboration:

    This means that interagency structures, agreements and partnerships are maintained that coordinate funding, resources and data to build the System of Care. Learn More…